Web Designer Wollongong

High performing websites for small to medium sized businesses in Wollongong and the Illawarra

Welcome to Handmade Web & Design – your trusted partner for web design in Wollongong and digital agency services throughout the Illawarra.

What we do

From web design to complete digital strategies, we will drive your success.

We have a proven track-record delivering results for organisations in:

Tourism
Professional Services
Hospitality
Health & Medical
Weddings & Events
Education
Trades & Industry
eCommerce
Agriculture
Health & Medical
Agriculture
Weddings & Events

Here's what we can do for your business

At Handmade Web & Design, we're passionate about crafting websites that are modern, fresh, and uniquely tailored to work for your business.

As specialists in Web Design Wollongong, we know that usability and functionality are just as important as visual appeal.

We build sites big or small that not only captivate your audience but also rank well in search, driving customers straight to you.

Whether you're launching a new venture or elevating an established brand in the Illawarra region, let us create a digital presence that truly makes an impact.

At Handmade Web & Design, we understand that web hosting and domain registration can be confusing and a bit mysterious. That's why we offer a super powerful, Australian-based hosting service designed to take the hassle out of managing your online presence.

When you choose us, we handle routine software updates, perform regular backups, and ensure you're only paying for what you need.

And if your site ever experiences downtime or a security issue, we'll fix it as part of your monthly fee — so you can focus on growing your business in Wollongong and the Illawarra.

User Experience, or UX, is all about designing digital systems that are as intuitive as they are engaging.

At Handmade Web & Design, we live and breathe wireframes and carefully crafted information architecture, ensuring your digital product works perfectly for your customers from the start. 

Our founders cut their teeth overseas at companies that pioneered this discipline and ran one of Australia's largest customer experience consultancies in Sydney, so you're in good hands!

Whether you're launching a new website or refining an existing one, our local expertise in Website Design for the Illawarra region will help you create a seamless, user-friendly experience that truly resonates.

At Handmade Web & Design, we’re passionate about solving the puzzle of making your website shine on Google.

Every site we build has Search Engine Optimisation (SEO) at its core, ensuring that your digital presence is primed for success.

With proven techniques that will deliver consistent results over time, we're here to help your site reach page 1.

If you're a business in Wollongong or the broader Illawarra region, let us boost your online visibility and drive more customers your way.

At Handmade Web & Design, we're all about helping your business get noticed and drive revenue online.

We bring a full spectrum of digital marketing expertise—from managing your Facebook, LinkedIn, and Instagram profiles, to crafting engaging content, securing quality backlinks, and ensuring your website is technically optimised for search engines.

Our integrated approach in social media, inbound marketing, SEM, and SEO is designed to make your online presence shine in Wollongong, the Illawarra region, and beyond.

At Handmade Web & Design, we know that a strong brand is the foundation of any successful marketing strategy.

Your logo is more than just an image — it’s the symbol of your entire brand, capturing the essence of your business in one striking, memorable mark.

It quickly connects with your audience by conveying who you are, what you value, and the unique nature of your products or services.

We’re passionate about guiding our clients on a creative, self-reflective journey to develop logos that truly speak for their business.

Whether you’re a start-up or an established brand in the vibrant Wollongong and Illawarra region, let us help you create a visual identity that stands out.

At Handmade Web & Design, we celebrate the limitless potential of print.

While graphic design covers a broad spectrum, we're passionate about crafting print solutions that make your brand shine across the Illawarra and Wollongong region.

Whether you need eye-catching business cards, engaging brochures, striking signage, innovative packaging, or memorable posters and books, without the digital constraints of code or file sizes, we have the creative freedom to bring any idea to life exactly as you envision it.

A Local Team of Experienced Professionals

Anthony Colfelt, Creative and Technical Director at Handmade Web and Design
Creative & Technical Director

Anthony Colfelt

Emma Colfelt, Design and Production Director at Handmade Web and Design
Design & Production Director

Emma Colfelt

Beau Winward, Designer at Handmade Web and Design
Designer

Beau Winward

John Pieters, Senior Developer at Handmade Web and Design
Senior Developer

John Pieters

Aaron Curle, Senior Developer at Handmade Web and Design
Senior Developer

Aaron Curle

Hayden Nielsen, Systems Administrator and Developer at Handmade Web and Design
System Administrator & Developer

Hayden Nielsen

Hannah Jallard, Producer at Handmade Web and Design
Producer

Hannah Jallard

Megan Evans, Administrator at Handmade Web and Design
Administrator

Megan Evans

Why Choose Us?

  • Design-focused: We have a strong design pedigree and will make your business look amazing.
  • Experienced: Decades of proven expertise working with businesses of all sizes.
  • Versatile: Complex or straightforward, we have the expertise to deliver outstanding results at every scale for any industry.
  • Cost-effective: A refreshing alternative to high-priced city agencies.
  • Local: Based in Berry, we’re just a zoom, call or short visit away. All our staff are all based locally.
  • Easy: We're friendly, professional and easy to work with.
  • Proven: Our track record speaks for itself — just check out our reviews.

Web Design FAQ

This is a tough question to answer before we know what you need.

At Handmade Web & Design, we've worked with big and small businesses with budgets to match.

The price range for websites is huge, from $2,000 – $60,000 depending on what you need to meet your objectives.

  • Most small businesses have a budget of $4,000 to $8,000
  • Medium sized organisations are typically ready to invest $15,000 – $30,000 or more. 

What contributes to costs?

Below are some things that make one website require more time to create than another:

  • Richness of design and animation
  • Complexity of features and functions
  • How much work you're prepared to contribute (e.g. adding some pages yourself, writing text, providing photos)
  • Integrations with 3rd party systems

Whilst bespoke design is our passion, we understand that sometimes budgets simply don't stretch as far as we'd like.

With inflation and rising living costs, many businesses need to manage expenses carefully.

That's why alongside our full custom designed website offering, we've crafted affordable options that will still deliver a beautifully designed, fully functional website tailored with your branding, colours and content.

Interested in finding out more?

Professional Web Design

  • Long-Term Savings: While the initial investment may seem high, professional design saves you money over time and could result in more business.
  • Hassle-Free Maintenance: With our hosting, routine maintenance is included, and we’re always ready to help your site grow.
  • Tailored & Unique: Ideal for businesses needing a polished, bespoke online presence optimised for search engine rankings, user experience and conversions.
  • Advanced Customisation: For businesses with demanding, specialised requirements to deliver the best customer experience, professional web design provides the custom solutions that DIY tools simply can't match.

DIY Website Builders

  • Budget-Friendly: A great option for small startups or simpler projects.
  • Template Limitations: Customisation is key to avoid a generic look.
  • Skill-Dependent: Best if you have design and marketing expertise to personalise your site.

At Handmade Web & Design, we tailor every project to your specific business needs, technical know-how, and budget.

For a standout brand experience that drives customer engagement, professional web design is the way to go.

First it's important that you know what business goals you're trying to achieve with your website or project. Some common objectives are:

  • Generating awareness of your company
  • Establishing credibility and trust in your brand
  • Generating sales leads
  • Selling products or services online
  • Maximising business efficiency

Before you approach a web designers in Wollongong or the Illawarra, know who you are targeting as specifically as possible.

Then we can establish the right way to pitch your products or services to those customers.

If you have strong preferences around design, come prepared with some ideas of what you like stylistically.

It's helpful to have other websites or materials at hand when showing us what feel you want to capture.

Have a think about how much you're prepared to spend.

It may be that you have no idea, but it's very helpful for us to know what you think it's worth to your business having a great website, and what you can afford to put toward it.

Web Design vs. Web Development

Web Design:
  • Crafts the visual layout, style, and user experience.
  • Focuses on graphics and overall aesthetics.
Web Development:
  • Transforms the design into a functional site.
  • Uses coding languages like HTML, CSS, JavaScript, PHP, etc.

Our Process for Wollongong Businesses

Customer-First Strategy:
  • Identify what your customers need to know.
  • Tailor your website accordingly.
Information Architecture:
  • Plan the structure: determine pages, order, and content.
User Interface Design:
  • Create "wireframes" and visual mockups to preview your website's look.
Building on a CMS:
  • Develop the site on a Content Management System.
  • Enables you to update content independently.
Content Integration:
  • Insert your photos and text to build engaging web pages.
  • Option to provide your own content or let us manage it all.
Pre-Launch Review:
  • Review and finalise the site before launch on your chosen domain.
Analytics Implementation:
  • Set up tracking tools to monitor your website’s performance over time.

This streamlined process ensures a beautiful, functional website tailored to your business needs.

A website is still a must in most business situations. Yes, there are more eyeballs on social media and many people ask AI chatbots questions instead of Google now, but there are several solid reasons a website will still help:

  • Credibility – having a website makes your business look "legit" and credible. Many people won't trust an organisation without a good website.
  • Ownership – you own your website and can control the message on it. No capricious Elon or mercurial Zuck can take away your patch of the internet. No trolls can trash your reputation in the comments on pages you own.
  • Informational bandwidth – there's no better place to tell customers a lot about who you are and how you can help them than on your own website. By the way, it's also what AI bots use to get much of their information, so you can't expect to show up well in AI answers without a website.
  • Digital marketing foundations – if you want to have a digital marketing campaign, it's best to drive customers back to a place where you can convert them to leads or sales efficiently. You can't do that with social media.

Will having a website mean people don't call me anymore?

That would depend entirely on how good your website is at converting people into leads.

Yes, some people may leave the site having learned what they needed to. However, you were the one to provide them with that information and so you build trust and credibility in doing so.

Moreover, you will find that the people who do call won't waste your time "kicking the tyres" of your offering if they've learned the shape of it via your website.

Our Story

Founded in 2011 by Anthony and Emma Colfelt, our studio was born from a shared passion for great design and a commitment to helping businesses throughout the Illawarra and South Coast to thrive.

Anthony’s creative journey began with a BA in Graphic Design from the University of Canberra when the internet was still browsed over dial-up modems.

He honed his skills working with leading agencies in Canberra, London, Seattle and Sydney — holding roles such as Senior Designer for British Broadcasting Corporation (BBC) and Creative Director at a subsidiary company of Ancestry.com overseas, before leading pioneering Australian customer experience firm Different.

Anthony is a mentor and lecturer at iAccelerate (the business accelerator and incubator for University of Wollongong) where he teaches branding and digital marketing techniques to startups.

Emma, with a BSc in Psychology from University College London and an MSc funded by a prestigious scholarship, brings a deep understanding of customer behaviour to every project.

Since moving to Australia in 2006, she has excelled as an Experience Architect, specialising in website usability and customer research.

Having collaborated since 2007 and guided digital projects for major brands like the ABC, Foxtel, AMP, Westpac, Cochlear, and Harvey Norman, we built Handmade Web & Design on a foundation of quality, professionalism, and friendly service.

Whether you’re looking for a fresh website in Wollongong or a complete digital strategy to reach the wider region, we’re here to help your business make its mark.

Our Clients

“Our firm couldn’t be more satisfied with Handmade's services over the last three years. They expertly built our website and have consistently delivered prompt and reliable work. Their professionalism and attention to detail have been invaluable.”
Parsons & Partners
“An absolute pleasure to work with. Easy to communicate with throughout the design process and the end result speaks for itself. The ongoing support is fantastic and has delivered excellent results for the business. Highly recommend.”
Crafters
“We would like to thank Handmade Web & Design for their exceptional service, professionalism, and expertise. Their team were a pleasure to deal with from start to finish. They understood our vision and translated it into a fresh new look.”
Climax Air Conditioning
“Handmade Web & Design have built two websites for my businesses – they are a fabulous team and the ongoing support has always been first rate. I take them problems and they bring me solutions! Highly recommend.”
Eleven Eighty
“The team at Handmade Web & Design are the best! They are always very efficient, communicative and knowledgeable. I am so glad we chose to work with them for our business.”
Landscapists
“From first consultation and every interaction to date, all staff have been extremely helpful, knowledgeable and generally a pleasure to deal with, not to mention talented. I could not be happier with the designs, communication and service.”
Hulse Family Law
“We have been delighted with Handmade Web & Design’s creativity and professional approach to design. They have added value through their experience and clear understanding of our commercial needs, and are integral to our business.”
Aleva
“Handmade have provided all the visual design for our software products for more than 5 years. I can't speak highly enough of them – their work is always beautifully and thoughtfully designed and our clients love it.”
Square V
“We required a complete site re-build and a unique concept to convey to our users and members – a lot of people to please. Handmade more than met our expectations and did not scrimp on the due diligence.”
Lawn Solutions Australia
“Glad to recommend highly Handmade. They work fast and tailor exactly to your wishes.  They rescued our Airbnb and constructed an elegant, practical website at speed. You couldn’t ask for better.”
Miriam Margolyes aka Professor Sprout
“Thank you so much for your hard work, support and patience whilst developing our website. It was a complex project and I am so glad we had you guys to guide us through it.”
Australian Pacific College
“We've worked with Handmade for our website development and also our social media at various points in the past. We have always found the whole team to be extremely responsive, with work scheduled and completed very quickly, with minimal fuss…
The Garden Berry
“Our new website and ongoing SEO have resulted in a huge spike in traffic and leads. If you want an agency to work closely with you and deliver tangible results, I have no hesitation recommending Handmade.”
Mincove Homes
“Handmade were excellent. My project was interesting but also challenging. They were extremely efficient and handled the whole project beyond my expectations. I will continue working with them into the future as my project evolves.”
Casenoter
“Handmade have been crucial in supporting us with everything from small projects to a complete rebrand of our business. I wholeheartedly recommend them to anyone seeking a professional, efficient, and skilled design team.”
McGoldrick Estate Agents
“100% the business you want working on your web presence. Our business continues to grow thanks to Handmade Web & Design. Great local team!”
Shoalhaven Solar
“This company is amazing! So easy to deal with, great ideas and designs and quick to handle any issues – which are very few indeed – highly recommend.”
Shutters & Blinds By Design
“If you want to reflect a high standard of professionalism, you need to call in the professionals. Working with Handmade Web & Design was so hassle-free and their advice certainly gives you the edge in online marketing.”
Old Schoolhouse Milton
“I cannot fault their eye for detail as well as their overall vision, technical know-how and astute understanding of the marketplace. They have my loyalty for as long as they and I are in business! Genuine, helpful and creative geniuses.” 
Embrace Landscape Design
“Handmade Web has single-handedly changed my business. Since the website has been up and running, Garnish has more than doubled its sales. They have played a major role in the success of my business.”
Garnish Catering
“I worked with Handmade on a 12 month project to build a new website for a mutual client – a large organisation with branches across several countries. Their professionalism was fantastic and I wouldn't hesitate to recommend them.”
Dover Consulting
“The team at Handmade Web & Design are exceptional at what they do. Their ability to capture the pure essence of a brand's values is rare indeed.”
Pepperpot Marketing + Events
“Handmade's professionalism made the whole website process so stress-free. We have so many comments on how easy it is to find information on our site and it works well on mobiles. Their customer service is excellent.”
Crystal Creek Meadows
“Handmade Web & Design listened to what we wanted, made recommendations, were very responsive, and ensured the services delivered were of the highest standard. The service was excellent value and I couldn’t be happier!”
Allwood & Associates Training & Consulting Group
“Handmade Web & Design are extremely easy to work with. They took our brief and created something amazing, providing invaluable advice throughout the entire process. Their attention to detail is second to none. They’re always ready to help even after…
Nowra Farmers Market
“From first contact, Handmade was a pleasure to deal with. They suggested modern, unique ideas, but also listened to feedback. The feedback on our new website from both clients and industry professionals has been overwhelmingly positive.”
Rettke Builders
“Handmade have been a lifesaver. They are approachable, creative, clever and honest. The fact that they offer an entire package from branding to website build and SEO – a one stop shop – makes it all so simple.”
Separation & Divorce Advisors
“Kind, patient and honest. The process was seamless and positive resulting in a modern, interactive website with all the bells and whistles. Reasonable in price and at all times the team were considered and clear about costings.” 
David's Larder
“I recently had my website built by Handmade Web & Design – the process from start to finish was so friendly, professional and efficient. The website looks amazing and I couldn't be happier. Highly recommend.”
Berry Chartered Accountants
“Handmade created our new Woocommerce website to replace our Magento site – launched on time and on budget. Their support is first class, dedicated and responsive. I recommend them wholeheartedly!”
Mr Puzzle
“Handmade Web & Design is based on creative solutions, quality product and great service. I can truly recommend them. They have helped establish my company with an online presence and made a unique and eye catching brand.”
Design Code Interiors
“I have worked in digital agencies and alongside website developers before, so was very skeptical. Not only was it easy and stress free but the website looks great. The entire team so helpful and responsive. Very happy client here.”
Digger Brothers
“I would highly recommend this agency! I worked with them to create branding and a website for a start up and they absolutely nailed the brief. They knew how to guide and advise while allowing my creative thoughts.”
Humble Pye
“We particularly liked that Handmade gave us several web building options to suit different budgets, and didn’t push the most expensive. They gave advice on current design trends, but also listened to us to create a professional, unique site.”
Milliken Builders
“Great service and an amazing team. Helped me get up and running years ago and have kept me running ever since. They were a game changer when I moved to Berry and started my own business!”
Eagle Project Management

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